STORE POLICY
CUSTOMER CARE
At Fluxy, our customers are at the heart of everything we do. We are committed to providing a smooth, reliable, and enjoyable shopping experience from the moment you visit our store to the delivery of your order.
Our support team is here to assist you with any questions, concerns, or updates regarding your purchase. Whether you need help with tracking your order, product information, or general inquiries, we strive to respond quickly and provide clear, helpful solutions.
We believe in building trust through transparency and communication. That’s why we keep you informed every step of the way and work hard to resolve any issues as efficiently as possible.
Customer Support Hours:
Monday to Friday, 9:00 AM – 5:00 PM (EST)
Contact:
supportfluxy@gmail.com
PRIVACY & SAFETY
At Fluxy, your privacy and security are our top priorities. We are committed to protecting your personal information and ensuring a safe and secure shopping experience at all times.
When you make a purchase or interact with our website, we may collect basic information such as your name, email address, shipping details, and payment information. This data is used solely to process your orders, improve our services, and provide you with a better shopping experience. We do not sell, trade, or share your personal information with third parties, except as necessary to fulfill your order (such as payment processors and shipping partners).
All payments are processed through secure and trusted payment gateways, using encryption technologies to keep your information protected. We take appropriate measures to safeguard your data against unauthorized access, misuse, or disclosure.
By using our website, you agree to our privacy practices.
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Offline Payments